• Quick set up and training
• Zero start-up cost
• Assigned USA-based billing team
• Credentialing assistance
• Revenue cycle management
• Prompt re-filings (for denials and other reasons)
• Appeal denials​
• Aggressive insurance follow-up
• Coding assistance
• Claims processed within 24 hours
• Online reporting access
• Patient e-statements (text and email with online payments)
• Prompt secondary and tertiary claim processing
• Assumption/recovery of old accounts receivable​
• Quality control auditing

• ERA & EFT setup
• Assure compliance to national averages
• Direct, courteous handling of patient and payer inquiries
• Reimbursement rate monitoring
• Procedure/policy updating
• Charge capture and patient scheduling software – (see Vitalmonkey.com)
• Patient portal
• Gather missing info (patient and insurance)
• Authorization tracking
• Credit card processing
• Bad debt/collection management​​
• Certified staff
• 30+ years in business